Microsoft Online Services SLA

Sometimes as an architect for Microsoft services, we might be queried by the customer to understand the service level agreements by Microsoft.

Where to find the information?

The following URL provides the document which has SLA details for each online service Microsoft provides.

https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&DocumentTypeId=37

How to search?

The documents are categorised based on language and each document has the SLA defined for all the services in one single document. All we have to do is search based on the language and view/download the document.

Once inside the document, view the table of contents and click on the appropriate service. Don’t forget to view the general terms, which explains a few important things before visiting the appropriate service.

Windows 8 – PC & Device Requirements

Following is the text from engadget regarding Windows 8 PC & Device Requirements.

  • ARM-based tablet users won’t be able to deactivate secure booting and (therefore) install another operating system.
  • Ctrl + Alt + Del for tablets without physical keyboards will be supplanted by Windows Key + Power.
  • There’s a mandatory five points of touch — which we already knew thanks to our hands on with Synaptics at CES.
  • If your gear has NFC, physical “touch marks” will be visible on the hardware so people know where to plonk their devices.
  • All tablets must have Power, Rotation Lock, Windows Key, Volume Up and Volume Down buttons.
  • After all operating system updates, there must be 10GB free space.
  • All machines must run UFEI Firmware.
    All hardware must include one USB 2.0 port, a magnetometer, speakers, Bluetooth 4.0, WLAN, gyroscope and accelerometer.
  • Any camera must have a minimum resolution of 720p.
  • The minimum display for any tablet is 1366 x 768.
  • You’ll be able to update your graphics drivers without rebooting.
  • Source: http://www.engadget.com/2012/01/17/microsofts-windows-8-hardware-requirements/#continued

If you want more detailed information take a look at Windows 8 Hardware Certification Requirements