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	<title>SLA Archives : Binary Bits</title>
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	<description>Bits &#38; Pieces - A blog by Kannan Balasubramanian</description>
	<lastBuildDate>Mon, 15 Jun 2020 03:09:43 +0000</lastBuildDate>
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		<title>Microsoft Online Services SLA</title>
		<link>https://blog.binarybits.net/microsoft-online-services-sla/</link>
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		<dc:creator><![CDATA[Kannan]]></dc:creator>
		<pubDate>Mon, 15 Jun 2020 02:48:49 +0000</pubDate>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[SLA]]></category>
		<guid isPermaLink="false">https://blog.binarybits.net/?p=1412</guid>

					<description><![CDATA[<p>Sometimes as an architect for Microsoft services, we might be queried by the customer to understand the service level agreements by Microsoft. Where to find the information? The following URL provides the document which has SLA details for each online service Microsoft provides. https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&#38;DocumentTypeId=37 How to search? The documents are categorised based on language and [&#8230;]</p>
<p>The post <a href="https://blog.binarybits.net/microsoft-online-services-sla/">Microsoft Online Services SLA</a> appeared first on <a href="https://blog.binarybits.net">Binary Bits</a>.</p>
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<p>Sometimes as an architect for Microsoft services, we might be queried by the customer to understand the service level agreements by Microsoft.</p>



<h2 class="wp-block-heading">Where to find the information?</h2>



<p>The following URL provides the document which has SLA details for each online service Microsoft provides.</p>



<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p><a href="https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&amp;DocumentTypeId=37" target="_blank" rel="noreferrer noopener">https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&amp;DocumentTypeId=37</a></p></blockquote>



<h2 class="wp-block-heading">How to search?</h2>



<p>The documents are categorised based on language and each document has the SLA defined for all the services in one single document. All we have to do is search based on the language and view/download the document.</p>



<figure class="wp-block-image size-large"><a href="https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-site-screenshot.png"><img fetchpriority="high" decoding="async" width="880" height="1024" src="https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-site-screenshot-880x1024.png" alt="" class="wp-image-1413" title="Microsoft SLA Licensing terms screenshot" srcset="https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-site-screenshot-880x1024.png 880w, https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-site-screenshot-258x300.png 258w, https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-site-screenshot-768x893.png 768w, https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-site-screenshot-705x820.png 705w, https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-site-screenshot.png 1196w" sizes="(max-width: 880px) 100vw, 880px" /></a></figure>



<p>Once inside the document, view the table of contents and click on the appropriate service. Don&#8217;t forget to view the general terms, which explains a few important things before visiting the appropriate service.</p>



<figure class="wp-block-image size-large"><a href="https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-document-toc.png"><img decoding="async" width="891" height="1024" src="https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-document-toc-891x1024.png" alt="" class="wp-image-1414" title="Microsoft SLA document screenshot of TOC" srcset="https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-document-toc-891x1024.png 891w, https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-document-toc-261x300.png 261w, https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-document-toc-768x883.png 768w, https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-document-toc-705x810.png 705w, https://blog.binarybits.net/wp-content/uploads/2020/06/microsoft-online-services-sla-document-toc.png 1153w" sizes="(max-width: 891px) 100vw, 891px" /></a></figure>
<p>The post <a href="https://blog.binarybits.net/microsoft-online-services-sla/">Microsoft Online Services SLA</a> appeared first on <a href="https://blog.binarybits.net">Binary Bits</a>.</p>
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